Shipping, exchanges & returns

Shipping & payment

Expected delivery time is 3 business days.

Payment is cash on delivery. Shipping and the total are shown before you place your order.

Minimum products subtotal before coupons, excluding shipping: 430.00 EGP.

Exchanges & returns

We welcome exchange and return requests and are happy to help.

You can request an exchange or return within 3 days of receiving your order, provided the product is in its original condition and no more than 5 ml has been used from the bottle.

Exchange or return processing takes 3 business days from when we receive the returned product from the shipping company.

For a return, we refund the amount to an electronic wallet or through InstaPay.

To arrange an exchange or return, contact us using the customer service number on this page.